Assisted & Doorstep Delivery

At FreshCo Direct, we believe that everyone deserves a smooth, stress-free shopping experience — from placing your order to receiving your groceries at home.

That’s why we offer Doorstep Delivery and Assisted Delivery services designed to meet the needs of all our customers — including older adults, people with disabilities, carers, and anyone who needs a helping hand.

 

Doorstep Delivery

Our Doorstep Delivery service is simple and convenient. Just place your order online or by phone, and we’ll deliver your groceries straight to your front door — no need to carry heavy bags or queue at the tills.

What’s included:

  • Fast, local delivery
  • Choose your preferred time slot
  • Friendly, reliable delivery team
  • No-contact delivery available if requested

 

Assisted Delivery

We understand that some of our customers may need a little extra help. Our Assisted Delivery service is here to make your experience more comfortable and supportive.

This service is perfect for:

  • Elderly customers

  • People with mobility or health challenges

  • Carers or family members arranging shopping for others

 

How we can help:

  • Place your order online or by phone

  • Leave special instructions (e.g. "Please bring items into the kitchen" or "Help unpack into cupboards")

  • Request extra support — our friendly team is happy to assist

Our staff can help with:

  • Carrying shopping indoors

  • Unpacking into your kitchen or cupboards

  • Following any special care instructions you provide

Your comfort, safety, and dignity are our top priorities.

 

How to Use These Services

  1. Place your order
    Online through our website or by phone

  2. Choose your delivery type

    • Standard Doorstep

    • Or Assisted Delivery if you'd like extra help

  3. Leave any special instructions
    During checkout or over the phone

  4. Relax — we’ll take care of the rest!

 

Designed for Your Peace of Mind

Whether you live alone, care for a loved one, or just need a bit of extra help — our delivery services are here to support you.

We’re local. We care. And we’re proud to make shopping easier for everyone in our community.

Need help placing an order or want to learn more?
We’re here for you.

📞 [01274 487744]
📧 [info@freshcodirect.co.uk] 
🌐 [https://freshcodirect.com/]