1. What is Doorstep Delivery?

We deliver your groceries right to your front door — quick, simple, and contact-free if needed.

2. What is Assisted Delivery?

If you need extra help — like carrying bags inside or unpacking heavy items — just let us know when you place your order. Our team is happy to assist.

3. Who is Assisted Delivery for?

This service is ideal for:

• Elderly customers

• People with mobility or health challenges

• Carers ordering for loved ones

4. How do I request Assisted Delivery?

You can:

• Place your order online or by phone

• Leave special instructions during checkout or over the phone

Example: “Please unpack items into kitchen”

5. Is there an extra charge?

No — this service is part of our commitment to supporting our local community.

6. I’m not confident ordering online. Can I call?

Absolutely. Call us on [01274 487744], and we’ll take your order over the phone.